Privacy Policy
Privacy Policy
Effective Date: 2024-06-01
At LJBM Group Cleaning Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
1. Data Controller
LJBM Group Cleaning Services
1786 Attawandaron Road
London, Ontario, N6G 3N1
📧 ljbmgroup@gmail.com
📞 519-702-2319
2. Collected Personal Data
When you contact us or use our services, we may collect the following personal information:
Full Name
Email Address
Phone Number
Service Address
Service preferences and inquiries
Any additional information you voluntarily provide (via contact forms, emails, or phone calls)
3. Purpose of Collecting Data
We collect and use your personal information for the following purposes:
To respond to your inquiries and provide quotes
To schedule and deliver cleaning services
To communicate appointment updates and confirmations
To send optional promotional offers or service updates (with your consent)
To improve our customer service and overall service quality
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. Your information is only shared in the following situations:
With service providers strictly for the purpose of delivering services (e.g., staff assigned to your booking)
When required by law or legal process
To protect the rights and safety of LJBM Group Cleaning Service and its customers
5. Data Security
We take reasonable precautions to protect your information from loss, theft, misuse, and unauthorized access. Our team is trained in handling personal information with confidentiality.
6.Online Payment Information
When you make an online payment, your payment information is processed securely through QuickBooks Payments, a trusted third-party payment processor.
LJBM Group Cleaning Service does not store or have access to your full payment card details.
QuickBooks Payments handles transactions using industry-standard encryption and complies with PCI DSS (Payment Card Industry Data Security Standards) to ensure the highest level of payment security.
Your payment details are only used for processing payments and are never shared or sold.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to receive promotional emails at any time
To exercise these rights, please contact us at cleaningservices@ljbmgroup.ca
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these websites.
9. Updates to This Privacy Policy
We may update this policy from time to time. All changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 ljbmgroup@gmail.com